Epic Seats - See It Live - Seattle Seahawks, Chicago Cubs, Boston Red Sox tickets, Boston Celtics

Sell Your Tickets

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Epic Seats Consignment Program

Fee structure:
80% of the net sales price received by the consignee is remitted via company check to consignor within 15 days of tickets shipping out to the customer. The net sales price is the total money Epic Seats receives less any Ticketnetwork Direct or Ticketsnow 5% discount (these are two listing sites that Epic Seats utilizes who deduct a discount for the right to sell on their websites. These two websites account for 10% of Epic’s total sales).

Pricing
Pricing is an inexact science, based on the current market prices and any existing sales data, an Epic representative can provide guidance to increase likelihood of selling the tickets – call 206-281-7060 for guidance.
When setting the asking price, please note that while listing tickets with Epic is free,
Epic Seats charges consignors a 20% commission once the tickets are sold. (If tickets are sold for the asking price, consignor received asking price less 20%). Also consider the possibility of an additional 5% being charged by 2 of over 2000 websites on which Epic will market your tickets. Please adjust desired selling prices accordingly to ensure that the money returned is the amount desired.

Epic is always committed to garnering the highest sales price possible for your tickets as it increases Epic’s consignment fee revenue and strengthens the relationship with you, our valuable consignment customer.

Physical Location of Tickets

Option 1: Consignee (Epic Seats) physically receives the original tickets from the consignor. In the event that the tickets have not sold, the consignor will be responsible for return shipping cost or tickets can be picked up at Epic’s office.

Option 2: (e-tickets or Ticketfast™ tickets only) Consignor emails the tickets to consignee (Epic Seats), but keeps the original tickets in case they do not sell.

Option 3: Consignor (the ticket owner) holds the tickets at their home or place of business – in either case the consignor agrees to drop ship the tickets (shipping label will be provided) to the end user within 1 business day of a sale. If the consignor will be unavailable to ship the tickets, they will delegate a second party to make sure the tickets can be shipped within the single business day time frame. Consignor must also provide a credit card authorized for the amount of ticket replacement cost (often greater than the list price of consignors tickets) should consignor misplace, sell or give away the tickets listed with Epic Seats which sell before consignee notifies Epic Seats of a change in ticket availability status.

No matter what option works best for the consignor, Epic Seats requires that the consignor agree to list their tickets exclusively with Epic Seats and consignor will not agree to sell or give away their tickets without first ensuring that Epic Seats has no pending web sales or outstanding ticket holds by contacting an Epic Representative at orders@epicseats.com or 206-281-7060 AND receiving a confirmation email from Epic Seats stating that the tickets are released to the consignor. Epic is open 7 AM – 7 PM M-F, Saturday 9 AM – 4 PM and most NFL Sundays from 8 AM – 2 PM – all times PST.

If the consignor gifts, sells, re-prints, emails, provides stolen tickets, provides fraudulent tickets or sells the tickets without notifying and receiving a response from Epic Seats, then the consignor will be liable for the replacement cost of the tickets which often is more than the selling price, plus a $50 emergency ticket replacement fee.

Due to the nature of the relationship, Epic Seats requires current contact information from all consignment customers including cell phone number, email address and credit card #:

Additional Information
Ticket Quantity

Epic Seats will sell tickets in any quantity, so long as it does not leave a single ticket in inventory. If the consignor has special preferences about only selling tickets in certain multiples, please advise an Epic representative.

Example:
Consignor has 6 tickets together, per Epic Seats’ policy, Epic will accept all orders for 6, 4, 3, 2 or 1 ticket

Protection

In order to ensure the integrity of Epic Seats’ business and the safety of all buyers, Epic requires that Epic keep a valid credit card on file for the consignor. This deters fraudulent sellers and allows Epic Seats to provide a superior level of service to all sellers and buyers in the marketplace.

The credit card will only be charged in the event that a more expensive replacement ticket are necessary to fix an order in the event that a consignor fails to notify and receive confirmation of the availability of their tickets before making alternate arrangements.

The consignment tickets belong to the consignor, however, it is up to the consignor to inquire about any current orders for the tickets on consignment before they can be released back to the consignor. If this protocol is not followed and an order must be filled at Epic Seats’ expense due to the consignor no longer having the tickets, then the consignor will be liable for any additional replacement cost, plus a $50 replacement fee.

In addition, a valid credit card is kept on file to ensure that the tickets were not stolen, fraudulent or voided.   In such cases consignor will be charged for the replacement value of the tickets plus the $50 emergency replacement fee and the individual will be excluded from participating in Epic Seats consignment program in the future.

Once this form is signed and given to Epic Seats, the tickets will be listed for immediate sale on Epic’s nationwide network of over 2000 ticket selling websites. Listed tickets will remain for sale until purchased, requested back by the consignor or until consignor’s specified end date is reached.

Pricing:
Ticket prices in the secondary marketplace fluctuate and can change by the minute. If at any time the consignor would like to have the price of tickets raised or lowered, please contact an Epic representative via phone or email. Pending orders at the previous price will be honored by Epic Seats until 2 hours after the changes are made.

Ticket Sale:
The consignor can be notified via email or telephone in the event that any of the consigned tickets sell, if they specifically request this.

Shipping:
If possession of the tickets is maintained by the consignor, it will be the consignor’s responsibility to ship the tickets via a pre-paid FedEx shipping label provided by Epic Seats via email or fax within 1 business day of receipt of the order. By signing this document, the consignor recognizes that they will ship same day whenever reasonably possible. Furthermore it is important that the consignor ship the tickets within one business day (M-F, non Fedex holiday) as many events are time sensitive due to the end users travel plans and the actual event date. Once the label is received, Print it, place the label in the outside pouch of a FedEx brand air envelope, place the tickets inside within a plain white envelope and give the envelope to any FedEx Kinko’s store employee or drop them inside any FedEx labeled mailbox.   Visit www.fedex.com for authorized FedEx locations.
Shipping Delays
In the event that tickets are not shipped within 1 business day of receipt of the order, the consignment fee will be increased to 25% on the late shipping order. This is not to create revenue for Epic, it is only to encourage consignment customers who choose to hold their tickets to ship tickets promptly as Epic’s reputation and status with customers and partners is adversely affected when ticket shipment is delayed. Customers who pay for Fedex overnight shipping expect the goods to be delivered the next business day, not several days later.

Payment:
Payments are calculated and checks are written on the next business days closest to the 1st and 15th of each month. Payment will be sent so long as the physical tickets have been shipped to the buyer.

The Tickets:
If the consignor plans to hold onto the tickets, it is important to maintain possession of the tickets listed with Epic Seats until they are sold. If the consignor wishes to sell to another party or give the tickets away, it is crucial that Epic Seats is contacted before alternative arrangements have been made to ensure no pending orders are in process. Once the consignor receives an email or phone confirmation that there is no pending order for said tickets, the tickets belong to the consignor to do with what they please. If for any reason the tickets are lost, stolen or misplaced, be sure to contact Epic Seats immediately to pull the listing.
If the tickets are in email form or are TicketFast® tickets, please email or mail the original electronic file or printout to Epic Seats.

Unsold Tickets:
If tickets are still unsold within 48 hours of the event, Epic Seats will advise the consignor of the best price to get the tickets sold, which can often be below original cost to the ticket holder. If the tickets still do not sell, but Epic believes it to be worth the cost of shipping the tickets to a trusted street seller at the venue, then the consignor will have the option of having the tickets sold on the street for whatever the game day going rate is. The ticket is worth whatever someone is willing to pay for it, not the dollar amount printed on the ticket. Epic Seats will work on the consignor’s behalf to return the highest dollar amount possible as it increases Epic’s consignment fee revenue and strengthens the relationship with the very valuable consignment customer.

Cancelled, Postponed or Rescheduled Events:
If an event becomes cancelled, postponed or rescheduled before it is sold via Epic Seats Consignment Program, An Epic representative will notify the consignor via email and remove the listing. It will be the consignor’s responsibility to recover a refund or a replacement ticket for the make up event. Epic is happy to advise the consignor of the best way to do this.
If consignor’s tickets are sold and then the event becomes postponed or rescheduled Epic Seats will determine whether the new date and time work for the buyer. If so, the sale will go through and the consignor will be paid the usual amount. If the new date and time do not work for the buyer, then Epic Seats will refund the purchase price to the buyer and if the consignor has been paid, Epic will collect the full amount of the payment via a check or credit card. If the consignor has yet to be paid, the payment will be cancelled and the tickets will be either returned to the consignor or re-listed for sale under the updated date and time. If the event is cancelled, Epic Seats will pull the listing immediately and the consignor will be responsible for seeking a refund from the primary ticket seller be it Ticketmaster, tickets.com, Ticketswest or a theater or sporting organization directly.
Epic Seats reserves the right to re-coup full payment amount paid to a consignment customer plus any related replacement cost and a replacement fee of $50 (not applicable for cancelled events) in connection with cancelled event, fraudulent tickets, mis-represented ticket locations or an invalid ticket.

Legality of reselling tickets:
Some states, cities and counties regulate the reselling of tickets to entertainment and sporting events, including limits on the resale price. Epic Seats is in compliance with all local, state and regional laws where it operates and will ensure that the consignor violates no law in selling tickets via Epic’s consignment program.

Please contact an Epic representative with any questions related to this matter – 206-281-7060.